• 1. How to order a customized lanyards from us? It is easy! you can refer below

    1. you can firstly send us your inquiry by email and let us know what kind of lanyards do you want? so that we are able to make you a good quotation with details by email very soon.
    2. after you get our quote and you think it is acceptable, then you can send us your vector graphic logo file by email so that we are able to make you free lanyards design for approval as soon as quickly.
    3. once you approved our lanyards design, you can firstly arrange some deposits for our production in advance, and balanced payment before shipping, (Normally, in order to avoid any mistake, we have to show you a real sample photo for a check before our production)
    4. when we finished order, you can arrange the balanced payment for us and send us your shipping address for delivery.
    5. when you receive order, please let us know you are happy with our products quality and our service!
  • 2. How to arrange payment for us?

    You will receive an email with a PROFORMA INVOICE for order confirmation  after you confirmed all with us, you can arrange payment through bank transfer, Paypal or Western union.

  • 3. How can I get a sample to check your quality?

    We will provide you our existing sample for you to check quality,but the shipping cost should be collect to you.
  • 4. Can you do the design for us?

    Yes.We have a professional designing team,just tell us your ideas and we will help to carry out your ideas into perfect products.It is also ok if you do not have the complete files.Send us high resolution images,we can design the layout you want,until you are satisfied.
  • 5. When can I get a quotation?

    We promise to quote by email within 24 hours after we get your inquiry.If you are very urgent to get the price,please call us directly for details
  • 6. What influenced the price?

    DIY design product price is strong influenced by material,qty,size,accessory,logo,color,so more detail you give us,more accurate price you can get.
  • 7. Why is your product so competitive?

    Our product is not the most cheapest or most expensive,but the most cost-effective.This is what our customers told us.
  • 8. When can you delivery the sample?

    Sample will be sent after we received payment.
  • 9. When can you delivery the goods?

    Usually, we need 7-15 days for manufacture after we receive you payment.We also can advance it if you need urgently.
  • 10. What about the after-sale service?

    Our staff are always here, ready to serve you.You can contact us with any questions.
    A: Your inquiry related to our products or prices will be replied in 24 hours.
    B: Protection of your sales area, ideas of design and all your private information.
    C: Best quality and competitive price.
  • 11. How much is the freight cost exactly?

    We quoted you price included shipping cost to your office, then you don’t need to calculate it again.
  • 12. When will the goods can be shipped?

    We will ship your goods within 24 hours after receiving your all payment.
  • 13. How to ship the goods?

    There are many options to ship your goods, we can arrange your goods shipping by DHL, UPS, Fedex, TNT, by air, or by sea.
Hefei Protea Gifts Co., Ltd is a professional China wholesale custom promotional lanyards manufacturers, was founded in 2010, is located in Hefei city, Anhui province. We are specialized in personalized business lanyards for all of you, welcome to visit our company website to custom unique lanyards!


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